Website URL:

This site is the property of Nadège Picq, Pilates and Yoga teacher.

Director of publication: Nadège Picq
Web design:
Host: 1&1 IONOS
Head office: 20, rue César Aleman – 13007 Marseille
Tel : +33 7 83 77 68 43 | E-mail:
RCS registration: 81441827300037


The present general conditions of sale detail the rights and obligations of Studio Nai’A and its client (hereafter referred to as “the student”) in the context of the sale of the following services:
Pilates classes
Yoga classes
Meditation Course

Any service provided by Studio Nai’A therefore implies the student’s unreserved adherence to these general conditions of sale.
Studio Nai’A reserves the right to modify or adapt its General Conditions of Sale at any time and without prior notice, it being specified here that the applicable conditions are those in force on the site at the date of placing the order.
It is the student’s responsibility to consult the current update on the website:

2.1. Things to know
Registration at any time of the year.
The courses are available on reservation in order to prevail the quality of the work (small groups yes! that’s why our prices are slightly higher).
Subscriptions and cards are valid in all our venues (the Catalans and the Prado).
The schedule is reduced during the school holidays.

2.2. Payment
Cheques (1 to 2) or cash for 10 and 20 course cards.
1 to 11 cheques or cash for annual subscriptions.
2 cheques or cash for Pilates cards on equipment.

As far as subscriptions are concerned, you are subscribed for a period and not for a number of lessons.
All sessions must be paid for before the start of the course. Any session not cancelled will be counted to make room for another student! Our room is small! Thank you.

2.3. Changes to subscriptions

No refunds, transfers to the next year or quarter, or changes to subscriptions or cards can be made, as Studio Nai’A is not responsible for their non-use.

Suspension of your subscription for medical, professional or personal reasons is possible (minimum 1 month) but will only be effective after receipt of a written request, accompanied if necessary by a medical certificate.

Please send your request by email to:
No suspension will be granted a posteriori.

2.4. Catch up
Catching up on courses is a flexibility and not an obligation.
You are subscribed for a period and not for a number of lessons.
They commit you for the duration of the chosen period.
Under no circumstances can courses be made up outside the duration of your subscription, particularly in August or the months following the end of the validity of your card or subscription. If you wish to make up lessons after the subscription period, you can do so by subscribing to a new package between 1 September and 31 August. As our financial year starts in September, no deferrals can be made after 31 August.

2.5. Rates
Studio Nai’A’s rates are the result of a long reflection in conscience, elaborated in collective intelligence by the whole team.
They are based on our charter and ethics:
– Studio Nai’A is a professional Pilates studio and yoga practice centre, not an activity centre.
– Pilates, like yoga, is a long process that is gradually understood and integrated through consistency, regularity and patience.
– We want to adapt our teaching to each person (i.e. to know you and to see you often) thanks to an accompaniment that is part of the temporality of the transformation (i.e. to see you for a long time).

The tariff policy that follows from this is to favour subscriptions to the detriment of card systems (they do exist, however, to create opportunities for everyone). As a result, the longer you commit to a course, the cheaper it gets and the more you come, the cheaper it gets.
It is essential for us that everyone can practice Pilates and Yoga. You are always welcome to tell us about your experiences.

All your ideas are welcome!

3.1. Behaviour
The student recognises that participation in yoga courses, workshops and trainings requires a high level of personal commitment and physical fitness.

Any behaviour which jeopardises the safety of the student or others (in particular the use of drugs, alcohol, etc.) or which prevents the smooth running of the courses, training courses and/or workshops, will be sanctioned by the permanent exclusion of the student without the latter being able to claim reimbursement of the sums paid to Studio Nai’A.

3.2. Media
Any recording of any kind (sound, video, etc.) without the explicit written permission of Studio Nai’A is strictly prohibited.

Studio Nai’A can in no way be held responsible for an accident occurring to one of the students during one of the workshops or courses, unless proof of a fault committed by Studio Nai’A or by one of its service providers is established in court.

Studio Nai’A shall not be liable for any direct or indirect damage suffered by the student when the latter’s behaviour is at the origin of or has contributed to the damage he/she claims to suffer.

Personal information collected by Studio Nai’A may include name, postal and/or e-mail address, telephone and/or mobile number, bank details etc..
The nominative data collected by Studio Nai’A are confidential. Studio Nai’A undertakes not to communicate them to third parties.
This information and data is also kept for security purposes, to comply with legal and regulatory obligations, and to enable Studio Nai’A to improve and personalise the services and information sent by letter or e-mail.
Studio Nai’A does not sell, market, rent or generally communicate to third parties any information concerning its users.
Studio Nai’A does not keep nominative data for historical, statistical or complaint management purposes.
Studio Nai’A complies with the most restrictive European and French standards for the protection of privacy and personal data, in particular the “data protection” law no. 78-17 of 6 January 1978 amended by law 2004-801 of 6 August 2004 integrating into French law Directive 95/46/EC of 24 October 1995 on the protection of personal data and privacy within the European Union and the law on “confidence in the digital economy” no. 2004-575 of 21 June 2004 (article L. 33-4-1 of the Post and Telecommunications Code and Article L. 121-20-5 of the Consumer Code) incorporating into French law Directive 2000/31/EC of 8 June 2000 on electronic commerce and Directive 2002/58/EC of 12 July 2002 on the protection of personal data and privacy in electronic communications. Translated with (free version)
For all communication with students, Studio Nai’A will give priority to the email address provided by the student.

The present General Conditions are governed, interpreted and applied in accordance with French law, the language of interpretation being French in the event of a dispute over the meaning of a term or a provision of the present.

Any complaint, request for additional information or notification provided for in these General Conditions must be sent by email to the following address :


The Studio Nai’A company, concerned about the rights of individuals, particularly with regard to automated processing and in a desire for transparency with its customers, has set up a policy covering all such processing, the purposes pursued by the latter as well as the means of action available to individuals so that they can best exercise their rights.

For further information on the protection of personal data, we invite you to consult the website:

By continuing to browse this site, you accept without reservation the following provisions and conditions of use.
The current online version of these terms of use is the only one that can be enforced during the entire period of use of the site and until a new version replaces it.

Article 1 – Access to the website
Access to and use of the site is for strictly personal use only. You agree not to use this site and the information or data contained therein for commercial, political or advertising purposes or for any form of commercial solicitation, including sending unsolicited e-mail.

Article 2 – Content of the site
All trademarks, photographs, texts, comments, illustrations, images (animated or not), video sequences, sounds, as well as all computer applications that may be used to operate this site and, more generally, all elements reproduced or used on the site are protected by the laws in force with regard to intellectual property.
They are the full and complete property of the publisher or its partners. Any reproduction, representation, use or adaptation, in any form whatsoever, of all or part of these elements, including computer applications, without the prior written consent of the publisher, is strictly prohibited. Le fait pour l’éditeur de ne pas engager de procédure dès la prise de connaissance de ces utilisations non autorisées ne vaut pas acceptation desdites utilisations et renonciation aux poursuites. The fact that the publisher does not initiate proceedings as soon as it becomes aware of such unauthorised use does not constitute acceptance of such use and waiver of proceedings.

Article 3 – Website management
For the proper management of the site, the editor may at any time:
– suspend, interrupt or limit access to all or part of the site, reserve access to the site, or to certain parts of the site, to a specific category of Internet users;
– delete any information that may disrupt the operation of the system or contravene national or international laws;
– suspend the site in order to make updates.

Article 4 – Responsibilities
The publisher cannot be held responsible for any failure, breakdown, difficulty or interruption in operation, preventing access to the site or to any of its functions.
The equipment you use to connect to the site is your sole responsibility. You must take all appropriate measures to protect your equipment and your own data in particular from virus attacks via the Internet. You are also solely responsible for the sites and data you consult.
The publisher cannot be held responsible for any legal action taken against you:
– as a result of using the site or any service accessible via the Internet;
– as a result of your failure to comply with these terms and conditions.
The publisher is not responsible for any damage caused to you, third parties and/or your equipment as a result of your connection to or use of the site and you waive any claim against the publisher as a result.
If the publisher is the subject of amicable or legal proceedings as a result of your use of the site, it may take action against you to obtain compensation for all damages, sums, sentences and costs that may arise from these proceedings.

Article 5 – Hyperlinks
The establishment by users of any hypertext links to all or part of the site is authorised by the publisher. Any link must be removed on simple request from the publisher.
Any information accessible via a link to other sites is not published by the publisher. The publisher has no rights to the content of the linked site.

Article 6 – Data collection and protection
Your data is collected by the company Le Studio Nai’A.
Personal data means any information relating to an identified or identifiable natural person (data subject); an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number or one or more factors specific to his physical, physiological, genetic, mental, economic, cultural or social identity.
The personal information that may be collected on the site is mainly used by the publisher to manage relations with you and, where applicable, to process your orders.
The personal data collected are the following:
– First and last name
– Adress
– Email address
– Phone number

Article 7 – Right of access, rectification and removal of your data
In accordance with the regulations applicable to personal data, users have the following rights:

  • the right of access: they can exercise their right of access, to know the personal data concerning them, by writing to the e-mail address mentioned below. In this case, before exercising this right, the Platform may request proof of the user’s identity in order to verify its accuracy;
  • the right of rectification: if the personal data held by the Platform are inaccurate, they can request that the information be updated;
  • the right of deletion of data: users may request the deletion of their personal data, in accordance with applicable data protection laws;
  • the right to restrict processing: users may request the Platform to restrict the processing of personal data in accordance with the assumptions set out in the GDPR;
  • the right to object to the processing of data: users may object to their data being processed in accordance with the assumptions set out in the GDPR;
  • the right to portability: they can request that the Platform return the personal data they have provided to them for transmission to a new Platform.

You can exercise this right by contacting us at the following address:
20, rue César Aleman 13007 Marseille

Or by email to :

All requests must be accompanied by a photocopy of a valid, signed identity document and state the address at which the publisher can contact the applicant. The reply will be sent within one month of receipt of the application. This one-month period may be extended by two months if the complexity of the application and/or the number of applications so requires.
In addition, and since the law n°2016-1321 of 7 October 2016, people who so wish, have the possibility to organise the fate of their data after their death. For more information on the subject, you can consult the CNIL website:
Users can also lodge a complaint with the CNIL on the CNIL website:
We recommend that you contact us first before filing a complaint with the CNIL, as we are at your disposal to resolve your problem.

Article 8 – Use of data
The personal data collected from users is intended to provide and improve the Platform’s services and to maintain a secure environment. The legal basis for the processing is the execution of the contract between the user and the Platform. More specifically, the uses are as follows:
– access and use of the Platform by the user ;
– management of the operation and optimisation of the Platform;
– implementation of user support ;
– verification, identification and authentication of data transmitted by the user;
– personalisation of services by displaying advertisements based on the user’s browsing history, according to their preferences;
– fraud prevention and detection, malicious software and security incident management;
– management of possible disputes with users;
– sending commercial and advertising information, according to the user’s preferences;
– organisation of the conditions of use of the Payment Services.

Article 9 – Data retention policy
The Platform retains your data for as long as necessary to provide its services or support to you.
To the extent reasonably necessary or required to satisfy legal or regulatory obligations, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions, we may also retain some of your information as necessary, even after you have closed your account or we no longer need it to provide our services to you.

Article 10 – Sharing personal data with third parties
Personal data may be shared with third party companies exclusively in the European Union, in the following cases
– when the user uses the payment services, for the implementation of these services, the Platform is in relation with third party banking and financial companies with which it has concluded contracts;
– when the user publishes publicly available information in the open comment areas of the Platform;
– when the user allows a third party’s website to access his/her data;
– when the Platform uses service providers to provide user support, advertising and payment services. These service providers have limited access to the user’s data within the framework of the execution of these services and are contractually obliged to use them in accordance with the provisions of the applicable regulations on personal data protection;
– if required by law, the Platform may transmit data to pursue claims against the Platform and to comply with administrative and judicial proceedings.

Article 11 – Sharing of personal data with third parties
You may receive commercial offers from the publisher. If you do not wish to do so, please click on the following link:
Your data may be used by the publisher’s partners for commercial prospecting purposes. If you do not wish this, please click on the following link:
If, when consulting the site, you access personal data, you must refrain from any collection, any unauthorised use and any act that may constitute an infringement of the privacy or reputation of individuals. The publisher accepts no responsibility in this respect.
The data is kept and used for a period of time in accordance with the legislation in force.

Article 12 – Cookies
What is a “cookie”?
A “cookie” or tracer is an electronic file deposited on a terminal (computer, tablet, smartphone, etc.) and read, for example, when consulting a website, reading an e-mail, installing or using software or a mobile application, regardless of the type of terminal used (source:
When browsing this site, “cookies” from the company responsible for the site concerned and/or third-party companies may be deposited on your terminal.
The first time you browse this site, a banner explaining the use of “cookies” will appear. Consequently, by continuing to browse, the client and/or prospect will be deemed to have been informed and to have accepted the use of said “cookies”. The consent given will be valid for a period of thirteen (13) months. The user has the possibility to deactivate the cookies from the settings of his browser.
Any information collected will only be used to monitor the volume, type and pattern of traffic using this site, to develop the design and layout of the site and for other administrative and planning purposes and generally to improve the service we offer you.

The following cookies are present on this site:
Cookies Google:
– Google analytics : allows to measure the audience of the site;
– Google tag manager: facilitates the implementation of tags on pages and allows to manage Google tags;
– Google Adsense: Google’s advertising network using websites or YouTube videos as a medium for its ads;
– Google Dynamic Remarketing: offers dynamic advertising based on previous searches;
– Google Adwords Conversion: adwords campaign tracking tool;
– DoubleClick: advertising cookies from Google to display banners.
– Session cookies for user management.

The lifetime of these cookies is thirteen months.
For more information on the use, management and deletion of “cookies”, for any type of browser, please consult the following link:

Article 13 – Photographs and representation of products
The photographs of products, accompanying their description, are not contractual and do not engage the editor.

Article 14 – Applicable law
The present conditions of use of the site are governed by French law and are subject to the jurisdiction of the courts of the registered office of the publisher, subject to a specific attribution of jurisdiction arising from a particular legal or regulatory text.

Article 15 – Contact us
For any question, information on the products presented on the site, or concerning the site itself, you can leave a message at the following address:

Photo credits: Olivier Tourillon, Pixabay

Studio Nai'A

20, rue César Aleman
13007 Marseille
Tel: +33 7 83 77 68 43

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